Returns & Exchanges
At Rowe Casa Organics, we want you to feel as confident in your wardrobe as you do in your lifestyle. If you are not completely satisfied with your purchase, we offer easy returns and exchanges within 30 days of delivery for all unworn and unwashed items.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your items in their original organic packaging, ensuring all tags remain attached and the garment is in its original condition.
- 3.Print and Ship
Download and print the prepaid shipping label provided through the portal and drop off your package at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund or store credit will be processed within 5-7 business days to your original payment method.